Whitepaper

Not all voices are heard equally.

Discover how accent bias shapes understanding in AI, and what practical steps you can take to measure and reduce it.

Uncover the hidden bias in speech systems

Download our free whitepaper to explore five years of applied research on accent bias, practical frameworks to address it, and future work on text and sentiment analysis.

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The hidden impact of accent bias

Uncover how accent bias influences speech-to-text systems in subtle ways that affect real decisions and outcomes.

Five years of applied research

Explore evidence drawn from real housing and advice settings, revealing how accent bias shows up in practice, not just theory.

A framework for fairer systems

Get an inside look at our practical, evidence-based framework designed to help organisations detect and reduce accent bias.

Make bias visible

Learn how to evaluate your own systems and processes using diagnostic methods that bring hidden bias to light.

Human & machine: A dual challenge

See how bias operates differently in human interpretation vs. speech recognition tools and why tackling both matters.

What’s next? Case notes & sentiment

Get a first look at upcoming research exploring how bias extends beyond voice - into written case notes and sentiment analysis.

We’ve only scratched the surface.

The full whitepaper dives deeper into the data, strategies, and next steps. Grab your copy and explore the complete findings.